Shipping policy

1. Processing Time

  • All orders are typically processed within 2–4 business days. You will receive a confirmation email with tracking information once your order has shipped.

2. Domestic Shipping

  • We ship within the United States via USPS, UPS, or FedEx.

  • Delivery times vary based on your location and selected shipping method at checkout.

  • Standard shipping generally takes 3–7 business days after processing.

3. International Shipping

  • Currently, we do not offer international shipping. Please contact us directly for special requests.

4. Delays

  • We are not responsible for delays caused by carriers, weather, or customs processing.

  • If a package is lost or significantly delayed, please reach out to us and we will assist as best as we can.

5. Address Accuracy

  • Please double-check your shipping address at checkout. We are not responsible for packages shipped to incorrectly entered addresses.

Refund Policy

All sales are final.
Due to the nature of our products and hygiene considerations, we do not accept returns or exchanges.

If you believe you have received a damaged or incorrect item, please contact us within 3 business days of receiving your order at [info@skinbytatum.com] with your order number and photos of the issue. We will do our best to make it right.